25 questions new users ask most
You don't need to understand every feature before you start. Go through these questions in the order you'll actually use the product, and you'll finish your first task much faster.
Remember this workflow first
- Connect an account
- Find target groups
- Join the groups
- Create a task
- Check the results
Accounts & plans
Start by checking your account quota, trial rules and how multiple accounts are managed.
I'm new. Where should I start?
Go to "TG accounts" and connect a working account. Once it's online, pick targets in "Find groups", have the account join those groups, then create a task in Group broadcasts or another feature.
How many accounts can I connect during the free trial?
The free trial starts when you connect your first account successfully. During the trial you can connect at most 1 Telegram account. The current trial length and benefits are whatever the product pages show.
How many accounts can a paid plan manage?
The account limit depends on the plan you buy. Check each plan's current account quota in "Membership". Plans may change, so the help docs don't hard-code specific numbers.
Should I pick the 10-account plan or the 20-account plan?
If you expect to connect no more than 10 accounts at the same time, choose the 10-account plan. If you need 11 to 20 accounts, choose the 20-account plan.
Do I need to swap accounts manually every day?
No. As long as an account stays online and isn't restricted by Telegram, it can keep running tasks. You only need to replace it when it stops working, gets restricted, or you want to reassign work.
Finding & joining groups
The key is telling "found a group" apart from "the account has joined the group".
Where do I find groups or channels?
Open "Find groups". You can search the platform's Group library, or collect groups yourself in three ways: Bot assistant, Group links and Member bios.
What if the group I want isn't in the Group library?
Switch to "Collect groups". If you have keywords, start with the Bot assistant; if you already have links, parse them in bulk; if you've already joined related groups, you can also discover new public group links from member bios.
Can I submit group links directly?
Yes. In "Find groups", choose "Collect groups > Group links" and enter one Telegram group or channel link per line. The parsed results go into the collection results list.
Once a group is collected, has my account already joined it?
No. Collection only saves the group as a target you can work with. You still need to select the groups in the results list and have a specific account join them.
Do I have to join the target groups before broadcasting?
Usually, yes. Group broadcasts use the groups and channels the sending account has joined and is able to post in. After joining, also check the group's posting permissions and join verification requirements.
Bulk tasks
Multi-account work is split into trackable tasks, and not every scenario distributes work the same way.
Can I create broadcast tasks for several accounts in one click?
Yes. In Group broadcasts, use "Quick create" and select one or more accounts. The system reads the targets each account can post to, avoids duplicate targets, and creates a separate task for every account that has targets.
If I select 10 or 20 accounts, do they share one task?
Quick create submits everything at once, but the system creates an independent task per account, so you can see each account's progress, status and failure reasons. How many accounts you can select depends on your plan quota and which accounts are online.
Is the work split evenly across accounts?
It depends on the task type. For Bulk DMs with a shared target pool, targets are split evenly across the selected accounts. Group broadcasts are assigned based on the groups each account has joined, while trying to avoid sending to the same target twice.
Can newly joined groups be added to a broadcast task automatically?
Yes. When creating or editing a group broadcast task, turn on "Auto-add groups the account joins later". Any groups the account joins afterwards are automatically added to that task's targets.
Do I need to keep my computer on after creating a task?
No. Once a task is submitted, the platform's workers run it, so you usually don't need to keep your browser open. Come back to the Task center later to check progress, successful results and failure details.
AI & proxies
AI settings and proxy connections are two separate things, and new users can learn them one at a time.
Do I need to set up AI during the trial?
No. During the trial, AI is provided by the platform. After you subscribe, if you want to use AI copywriting, Auto-replies or AI join verification, you'll need to configure your own model API key.
Can I still create regular tasks without AI?
Yes. Regular features such as fixed-text broadcasts and manually written content don't depend on AI. Only features that explicitly use AI to generate, judge or reply need a model configured.
How should I choose an AI model?
Beginners should look at price, speed and output quality first. Start with the recommended model cost comparison, then follow the setup guide to test it.
Do I need to buy a separate proxy for every account?
No. When adding an account you can choose "Auto-assign", and the system assigns a worker based on available capacity. You only need to add your own HTTP or SOCKS5 proxy under Proxies if you have specific requirements for the outbound connection.
If I choose a custom proxy, will it fall back to the system connection automatically?
No. After the account logs in, it keeps using the proxy you selected. If the custom proxy fails to connect, the task reports an error instead of silently switching connections, so you can spot changes in the exit IP and proxy failures.
Restrictions & troubleshooting
Telegram's restrictions vary with each account's status and how it's used. There is no fixed "safe" number.
How many groups can one account join, and how many messages can it send, per day?
Telegram doesn't publish a fixed safe number that applies to every account. Account age, activity, message content, frequency and user reports all affect restrictions. Start with small, low-frequency batches and watch how the account responds.
Why does a task fail even though the account is online?
Common causes include an inaccessible target group, no posting permission, an expired group link, uncompleted join verification, an unavailable proxy or a temporary Telegram restriction. Check the task's failure details instead of just checking whether the account is online.
Does one failing account affect every task?
Usually it only affects the tasks or targets that account is responsible for. Tasks with a shared target pool can switch to another sending account and continue, where the page supports it; targets tied to a specific account can't simply be handed to another account.
Should I keep retrying after an account is restricted?
We don't recommend pushing on. Pause the related tasks first, check the restriction reason and the SpamBot status, wait out the cooldown or appeal as the page suggests, and then decide whether to resume.
How do I quickly find which step went wrong?
Check in this order: is the account online, is the worker or proxy available, has the target been collected, has the account joined the target group, does it have permission to post, has the task started, and what do the failure details say.